1. Customer portal
Customers choose what they need help with
The portal reads eligible items from the order and guides the customer through a return, exchange, replacement, or store-credit request.
Real product screens
See what merchants and customers actually use.
No concept art and no enterprise feature maze. This is the real customer portal, request queue, and setup experience in Opus.
2. Merchant workspace
Every request lands in one clear queue
Filter by status, reason, outcome, country, or date instead of piecing together a return from email threads.
3. No-code setup
Make the portal fit the storefront
Change the wording, colors, logo, typography, and optional CSS from simple controls. The default setup works without custom code.
Founding 100
Try the full workflow without a subscription.
Every current Opus feature is free. Install it, run a test request, and keep it only if it makes returns easier for your store.