EU withdrawal guide
Add an online withdrawal function to Shopify
Understand the EU online-withdrawal requirements that apply from June 19, 2026, and add Opus's dedicated statement flow for eligible fulfilled orders.
Read the requirementsSmall-store resource library
Make Shopify returns easier before buying more software.
Build a clear policy, choose the right return workflow, and connect the tools you already use. Every resource is free and written for smaller Shopify stores.
Free browser tool
Shopify return policy generator
Choose your return window, refund options, shipping responsibility, and exclusions, then copy a plain-language starting policy.
Generate a policyPolicy template
A practical Shopify return and exchange policy
Copy and adapt a small-store policy covering eligibility, deadlines, shipping, refunds, exchanges, and damaged items.
Use the templateDecision guide
Shopify native returns or a returns app?
Compare Shopify's built-in return tools with a dedicated app and learn when a small store genuinely needs neither, one, or the other.
Compare the optionsAutomation guide
Automate return requests with Shopify Flow
Notify staff and tag return or exchange orders using Opus triggers and ready-made Shopify Flow templates.
Build the workflowSetup guide
Add a Shopify return portal to a PageFly store
Use Opus's theme extension alongside a PageFly storefront without custom integration code or an unsupported embed.
Follow the setupPlatform comparison
A simple Loop Returns alternative for small stores
See where a free, focused return workflow fits and where a larger enterprise returns platform remains the better choice.
Read the comparisonWhen email stops working
Give customers one clear place to request a return.
Opus is a free Shopify return and exchange portal built for small stores. Setup takes about a minute and does not require a developer.